Terms of Service
Last updated: July 8, 2026
1. Who we are
Rack ("Rack", "we", "us", "our") is operated by [Company Name] (the "Seller"), located at [Company Address]. By using Rack you are contracting with the Seller.
2. Acceptance
By creating an account or continuing to use Rack, you agree to these Terms and to our Privacy Policy and Refund Policy. If you do not agree, do not use the Service.
3. The service
Rack is a personal digital wardrobe that lets you catalog garments, generate AI-assisted descriptions and valuations, build outfits, and (on paid plans) receive weather-based outfit suggestions and higher usage limits.
4. Your account
You are responsible for keeping your credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date. You must be at least [13 / 16 / 18] years old, or the age of digital consent in your jurisdiction, to use Rack.
5. Acceptable use
You must not:
- use the Service unlawfully or to commit fraud, spam, or harassment;
- infringe anyone's intellectual property rights or upload content you do not have the right to use;
- interfere with the security or integrity of the Service (malware, probing, scraping, or bypassing rate limits);
- reverse engineer, resell, or redistribute the Service;
- upload illegal, harmful, or infringing images.
6. Intellectual property
The Seller retains all right, title, and interest in the Service, including software, models, branding, and documentation. You retain ownership of content you upload; you grant us a limited, worldwide, royalty-free license to host and process that content solely to operate the Service. AI-generated outputs (descriptions, valuations, matches) may be inaccurate — verify before relying on them for resale, insurance, or other decisions.
7. Service level
We do not guarantee that the Service will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
8. Payment and subscriptions
Paid plans are billed in advance on a monthly or annual basis and renew automatically until cancelled. Prices are shown in the app and exclude applicable taxes unless stated. Plan changes may be prorated. You can cancel at any time from your account settings; access continues until the end of the current billing period. Refunds are governed by our Refund Policy.
9. Suspension and termination
We may suspend or terminate your access for material breach of these Terms, non-payment, security or fraud risk, or repeated policy violations. On termination, your access ends and stored content may be deleted after a reasonable window.
10. Liability
To the fullest extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence where such limitation is not permitted by law.
11. Governing law
These Terms are governed by the laws of [Governing Law Jurisdiction]. Disputes will be resolved in the courts of [Venue], unless otherwise required by mandatory local law.
12. Changes
We may update these Terms from time to time. Material changes will be announced in the app or by email at least [14] days before they take effect. Continued use after changes take effect constitutes acceptance.
13. Contact
Questions about these Terms? Contact [Company Name] at [Support Email].